Shipping & Returns

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Shipping methods and costs

MY SUMMER STORY ships all over the world.

Methods, delivery times and rates are listed in the following paragraphs.

Shipping costs may vary for special sales promotions.

Shipping to Italy

Ordinary shipping

Ordinary shipping is free for orders from € 30. For smaller amounts, the shipping cost is € 3.50.

The package is not tracked unless notified of delivery.

Average delivery times vary from 2 to 12 days.

Registered shipping with tracking

The cost of registered shipping is € 6.50.

Shipping is free for orders from € 49.

Average delivery times vary from 2 to 12 days.

You will receive the parcel tracking link via email.

Shipping to Europe (excluding Italy)

Single rate EUROPE

Shipments throughout EUROPE (excluding Italy) are made by registered mail with tracking.

The cost is € 7.90.

Shipping is free for orders from € 49.

Average delivery times vary from 6 to 18 days.

Shipping to North America (United States and Canada)

North America single rate

Shipments to the United States (excluding minor islands) and Canada are made by registered mail with tracking.

The cost is € 8.90.

Shipping is free for orders from 49 €.

Average delivery times vary from 10 to 21 days.

Shipping to other destinations

International shipping rate (worldwide)

Shipments to all other non-European destinations are made by registered mail with tracking.

The cost is € 12.90.

Shipping is free for orders from € 49.

Average delivery times vary from 10 to 21 days.

Returns

You can return the item within 20 days of receipt.

To make the return, send an email to mysummerstoryshop@gmail.com with the subject “Return request“, indicating the following data:

  • Order number
  • Reason for return
  • If you want a replacement, exchange or refund of the item.

Once the return request has been authorized, send the item to be returned to:

MY SUMMER STORY
Romina Serafini
via Giovanni XXIII, 29
66026 - ORTONA (CH)
Italy

The return costs are charged to the customer.

Upon receipt of the return and verification of the same, you will be notified by email and we will proceed with the refund procedure.